Refund policy

Refund Policy

30-Day Satisfaction Guarantee

We want you and your pet to love your Nuvipet grooming experience.

If you are not satisfied with your purchase, please contact us within 30 days of delivery.

Refund Conditions

To be eligible for a refund:

• The item must be unused or in acceptable condition.
• You must provide your order information.
• Please contact us before returning any product.

Return Process

Please contact our support team before sending any return.

Email:
support@nuvipetcare.com

Refunds

Approved refunds will be processed to the original payment method.

Processing times may vary depending on your payment provider.