Refund Policy
At Nuvipet, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, please contact us and we will help you with your request.
Returns
We accept return requests within 30 days of delivery.
To be eligible for a return:
- The product must be unused or in original condition.
- The item must include original packaging.
- Proof of purchase is required.
Non-Returnable Items
Products that have been used, damaged, or altered may not qualify for a refund.
Refund Process
Once your return request is approved and the product is received and inspected, we will process your refund.
Approved refunds will be issued to your original payment method.
Contact Us
For refund questions, please contact:
support@nuvipet.com